A conductor is a person who directs the performance of an orchestra or choir. Another definition of a conductor is a person in charge of a train or public conveyance that directs people, sell tickets, and collects fares. Both definition states that a conductor directs. They lead and give direction. As a writer, I am a conductor of words. I direct where they are positioned in order to effectively communicate and get the desired effect. Words perform like musical notes. They both have a desired response on their audience. Words can inspire, teach, or instill fear. When words are assembled, they become a language.
Technical writing requires effective language. There are six main characteristics of effective language.
- Concrete and specific – Concrete language includes descriptions which create tangible images with details the reader can visualize. Abstract language is vague and obscure and does not recall specific visual images.
- Concise, not verbose – Concise language is straightforward and to-the-point with as few words as possible. It effectively communicates the main idea without any colorful narrative.
- Familiar, not obscure – With familiar language readers easily recognize and understand because they use it on a regular basis. One of the most important functions of language is to build a sense of commonality with one’s readers. Language which is foreign and unfamiliar to the reader tends to emphasize the differences between writer and reader and makes the message difficult to understand. By using language that is familiar to the reader, the message is likely to have more impact.
- Precise and clear – It is important to choose language which is as precise and clear as possible. The more precise and clear one’s use of language becomes, the fewer the number of possible interpretations for a message.
- Constructive, not destructive – Constructive language phrases a potentially negative message in a positive way, whereas destructive language directs blame and criticism toward the reader, creating defensiveness. Readers are likely to become defensive.
- Appropriately formal – The formality of the language one uses should match the formality of the situation and the relationship between the writer and reader.
The field of Technical writing encompasses many disciplines and forms of communication. They all rely on effective communication. The technical writer must communicate in a manner the audience must understand in the least amount of time possible. As with a conductor’s ability to analyze a sheet of music and delegate the musical instruments to play the piece in the most authentic manner. The Technical Writer must also analyze the research and effectively communicate to their audience. It takes skill, patience, and practice for both conductors to hone their skills.
